Resentment at the cathedral square concert: Reviews of the new Kalkbrenner payment system
Resentment at the cathedral square concert: Reviews of the new Kalkbrenner payment system
The Fulda concert by Paul Kalkbrenner will not only be remembered on the basis of the musical performance. An innovative payment system that the organizer introduced caused unexpected resentment among the visitors. This system should enable it to pay via a special cashess card that could be charged both online and on site. However, the reality turned out to be more complicated.
novelty donated confusion
The concert took place on the cathedral square in Fulda and ended this year's series of events. The introduction of the cashess card was intended as progress, but met with considerable criticism. Many visitors were overwhelmed with the system and felt lost in the challenges of the new payment system. An employee who worked in a cash tent reported that many guests were upset and could not understand how the payment system worked.
importance of the user experience
The resentment of the payment system is not only an isolated event, but also throws light on a major problem in implementing new technologies at events. Especially in today's time, when convenience and user -friendliness play an enormously important role, a faulty system can ensure disappointment and experience experience for visitors. This topic opens up discussions about the responsibility of organizers to offer user -friendly solutions and to thoroughly examine the implementation.
A look at future events
For future events, the feedback from the viewers of Paul Kalkbrenner's appearance could be crucial. The system could be revised or even completely discarded in order to better meet the needs of visitors. A positive user experience is crucial for the attractiveness of events and should always be in the foreground when planning to avoid similar incidents.
summary
The concert by Paul Kalkbrenner in Fulda will be remembered primarily due to the problems with the new payment system. While the musical performance inspired many visitors, the cashess system was a big challenge. This is not just a simple problem, but also a sign of how important it is to make new technologies user-friendly in order to meet the expectations of viewers.