According to PC crashes: Crowdstrike rewards IT professionals with vouchers

According to PC crashes: Crowdstrike rewards IT professionals with vouchers

IT breakdown of crowdstrike: Effects on the community and necessary reforms

The recently occurred IT breakdown in the software company Crowdstrike not only resulted in worldwide computer failures, but also initiated intensive discussions about the security mechanisms and responsibilities in the industry. The failures in the update of the security software raise questions that go beyond the immediate technical problems.

overview of the disorder

Last Friday, millions of users experienced a painful failure. An incorrect update for the IT security software from Crowdstrike led to an estimated 8.5 million Windows computer crashed worldwide. Critical sectors such as air traffic, some supermarkets, hospitals and television channels, which were faced with considerable challenges, were particularly affected

Thank you for overtime

In the middle of the inconveniences, Crowdstrike decided to thank the revised IT experts for their additional efforts with ten-dollar vouchers for the delivery service Uber Eats. According to a company spokesman, these vouchers went to team members and partners who had worked significantly to restore the systems of their customers. The decision not to spend the vouchers to customers caused some amazement, at the same time it shows the awareness of the burdens of their own employees.

causes and future prospects

The IT breakdown indicates a failure in the test mechanisms of the software update, which made it possible for a faulty file to get through undiscovered. Crowdstrike has guaranteed to improve the test systems and gradually introduce future updates to avoid such incidents in the future. These reforms are necessary to restore confidence in the company's IT security solutions.

conclusion

The difficulties of crowdstrike are more than just a technical problem and require a rethink in the industry. The situation has made it clear how important it is to revise both internal processes and to adequately support the staff. Ultimately, it will be crucial to pull teaching out of this breakdown together to increase the resistance to future incidents and to regain trust among customers and partners.

- Nag